Where a copyright or trademark complaint goes depends on its target: a website's content, the domain name itself, or OrbitFour's own website.
Content on someone's website
We're a domain registrar. We generally don't host the websites that domains registered with us point to, and we don't control their content. Send complaints about that content, including DMCA takedown notices, to the site's hosting provider.
Content on OrbitFour's own website
For content hosted by OrbitFour on our own website, send notices under the Digital Millennium Copyright Act to our designated agent:
- Designated Copyright Agent: Copyright Agent
- Email: [email protected]
- Mail: Vianames LLC d/b/a OrbitFour, Attn: Copyright Agent, 77 Monroe Center NW, STE 600, Grand Rapids, MI 49503, USA
A valid notice must include the information required by 17 U.S.C. § 512(c)(3). We may remove allegedly infringing material. In appropriate cases, we may also close the accounts of repeat infringers.
Trademark disputes over a domain name
If you believe a domain name itself infringes your trademark, the dispute goes through ICANN's UDRP or URS. You file with an approved dispute-resolution provider, and we carry out its decision. See Domain disputes: UDRP and URS.
When it's also abuse
Sometimes a domain is used for phishing or malware, such as a fake login page impersonating your brand. That is DNS abuse, and we can act on it directly. Report it at /abuse, and see Reporting abuse for what to include.
Court orders and legal demands
Send court orders and other formal legal process to [email protected], not to the abuse or support queues.
If someone complains about your domain
When you register a domain, you confirm that registering and using it doesn't infringe anyone's rights. Take any complaint about your domain seriously. The Domain Registration Agreement sets out the obligations that apply.