Registrant Rights and Benefits

Your Rights as a Registrant

1. Right to Accurate and Accessible Registration Information

You have the right to:

• Access and review your domain name registration information at any time through your OrbitFour account
• Receive accurate information about your domain registration, including registration date, expiration date, and renewal terms
• Update your contact information through our self-service portal
• Receive confirmation of any changes made to your domain registration

2. Right to Fair and Transparent Pricing

You have the right to:

• Receive clear disclosure of all fees associated with domain registration, renewal, and transfer
• Be informed of any price changes with adequate advance notice
• Receive an itemized breakdown of charges, including ICANN fees and any other applicable fees
• Renew your domain name at the renewal price in effect at the time of renewal

3. Right to Control Your Domain Name

You have the right to:

• Transfer your domain name to another ICANN-accredited registrar of your choice (subject to 60-day transfer restrictions)
• Update nameserver settings and DNS records
• Enable or disable auto-renewal for your domains
• Lock or unlock your domain to prevent unauthorized transfers
• Obtain an authorization code (EPP code/transfer key) for domain transfers

4. Right to Privacy Protection

You have the right to:

• Purchase optional WHOIS privacy service to protect your personal contact information
• Understand how your registration data will be used and disclosed
• Request access to your personal data held by OrbitFour
• Request correction of inaccurate personal data

5. Right to Notification

You have the right to receive timely notifications about:

• Domain name expiration and renewal reminders
• Changes to our Terms of Service or policies
• Any actions taken on your domain name registration
• Transfer requests or authorization code requests
• Disputes or complaints filed against your domain name

6. Right to Dispute Resolution

You have the right to:

• Participate in ICANN's Uniform Domain Name Dispute Resolution Policy (UDRP) proceedings
• Defend your domain name registration against challenges
• Be notified of any dispute proceedings involving your domain name
• Receive information about dispute resolution options and procedures

7. Right to Non-Discrimination

You have the right to:

• Equal treatment regardless of where you are located geographically
• Register domain names without discrimination based on race, religion, nationality, gender, or any other protected characteristic
• Fair access to OrbitFour's services and support

Your Responsibilities as a Registrant

Along with your rights, you also have important responsibilities:

1. Provide Accurate Information

• You must provide accurate, reliable, and up-to-date contact information
• You must update your information within 7 days of any change
• Failure to maintain accurate information may result in domain suspension or cancellation

2. Respond to Communications

• You must respond to inquiries from OrbitFour about the accuracy of your contact information within 15 days
• You should monitor the email address associated with your domain registration
• Failure to respond may result in domain suspension or cancellation

3. Comply with Policies

• You must comply with ICANN policies and consensus policies
• You must comply with the policies of the registry operator for your TLD
• You must comply with OrbitFour's Terms of Service
• You must not use your domain for illegal activities or in violation of third-party rights

4. Renew Your Domain

• You are responsible for renewing your domain before it expires
• You should enable auto-renewal or set calendar reminders
• Failure to renew will result in domain expiration and potential loss of the domain

Benefits of Registering with OrbitFour

ICANN-Accredited Registrar

OrbitFour (IANA ID: 3873) is an ICANN-accredited registrar, which means:

• We meet ICANN's strict requirements for financial stability, technical capability, and operational competence
• We are subject to ICANN oversight and compliance audits
• We follow industry best practices for domain name management
• We participate in ICANN's policy development process

Competitive Pricing

• Transparent pricing with no hidden fees
• Multi-year registration discounts
• Bulk registration discounts for multiple domains

Advanced Management Tools

• Easy-to-use domain management dashboard
• Integrated DNS management with support for all record types
• DNSSEC support for enhanced security
• Bulk domain operations for efficient management
• API access for programmatic domain management

Privacy and Security

• Optional WHOIS privacy service to protect your personal information
• Domain locking to prevent unauthorized transfers
• Two-factor authentication for account security
• Regular security audits and updates

Customer Support

• Knowledgeable support team available via email and live chat
• Comprehensive knowledge base and documentation
• Timely response to support inquiries
• Dedicated account managers for large portfolios

Filing a Complaint

Complaints About OrbitFour

If you have a complaint about OrbitFour's services, please:

1. Contact our support team first at [email protected]
2. Provide detailed information about your complaint
3. Allow us reasonable time to investigate and respond

ICANN Complaints

If you are not satisfied with OrbitFour's response to your complaint, you may file a complaint with ICANN:

• ICANN Registrar Complaint Form: icann.org/complaints
• Email: [email protected]

Domain Name Disputes

For disputes about domain name ownership or trademark conflicts:

• ICANN UDRP Information: icann.org/udrp
• ICANN URS Information: icann.org/urs

Educational Resources

Learn more about domain name registration and your rights:

• ICANN Registrant Educational Materials
• ICANN Beginner's Guides
• OrbitFour Domain Lifecycle Policy
• OrbitFour Domain Registration Agreement
• OrbitFour Privacy Policy